Analytics Border Controls & Security Case Studies Enterprise Mobility Government ID & Authentication SMART IOT Uncategorized

The Future of Smart Digital Signage

Information has been the basis for all commerce and what better than massively lit up digital displays to deliver a message. Catalogues, restaurant menus, weather, advertisements, wayfinding, videos are different types of screen content that are now deployed digitally through all sizes and formats. The biggest users have been malls, entertainment zones and event arenas though other establishments such as hospitals, transport sectors or banks are now using them extensively. From simple static images to dynamic visuals, signages are either replacing or enhancing customer-facing roles.

The drive for customer experience has pushed the frontiers of display technology to significant heights: A market that is expected to grow consistently and cross 20 Billion USD by 2020 across a variety of technologies from projection and e-paper to LED/LCDs.

Interactive displays are increasingly having their presence felt with touch screens leading the way. Other ways to interact could be by presenting a visual code such as QR or using  NFC/RF-enabled cards or devices.

Leading the way in the next generation of Smart Digital Signages will be context-aware technologies that use sensors, cameras or beacons to present relevant information to the target audience at the right time. Add capabilities such as screen zoning, scheduled campaign management and support for multimedia formats with AI-enhanced analytics. We now expect smart digital signages to be at the forefront of enhancing customer experience and influencing consumer behaviour across industry verticals.

We have analytics platforms today that can combine the above features with the power of wifi to deliver an extensive range of operational benefits and drive situational and contextual marketing campaigns. The power of digital is now stronger than ever before, providing a much needed boost in the arm for retailers everywhere.

Analytics Border Controls & Security Case Studies Enterprise Mobility Government ID & Authentication SMART IOT Uncategorized

Know Your Employee… or your Visitor!

Digital Solutions for the Smart Enterprise

Information on employee identity and background is a privilege that every employer has. But that privilege comes with a responsibility. The employer not only needs to capture employee identification correctly but also ensure its security and safe keeping.

Employee data updates are a manual and cumbersome task in most organizations. Given the volume of expatriates and the different identity requirements, a digital solution is essential: One that can ensure compliance to HR record keeping without the drudgery of manual entry.

From an employee’s perspective, every individual wants their organization to treat his or her information sacred. Automating data capture eliminates any man-in-the-middle attack keeping critical information secure.

A lighter version of our Digital id solution can be used in visitor management as well. Reducing or even removing multiple intermediaries and ensuring authenticity prevent security lapses in an increasingly digital world. A stronger version for id verification would include two-factor authentication, an optional add on to our digital solution.

Analytics Border Controls & Security Case Studies Enterprise Mobility Government ID & Authentication SMART IOT Uncategorized

Digital KYC for an Enhanced Customer Experience

Do we need to sacrifice customer experience at the altar of increased security? Not so.

The customer is king, we have been told. Yet there are enough and more processes that defy that statement. Some of the more mundane yet essential forms that remain the bane of our existence send our customers up some very hard walls.

We believe we have some exciting solutions in the Digital KYC enablement space. These could not only secure your customers’ identification, but also accelerate data capture and upload into applications. This is especially true for banks and other institutions that have had to harden their KYC stance to comply with AML and other regulatory requirements.

KYC should be built on the pillars of speed and accuracy of data capture. Digital KYC can help banks and financial institutions combat fraud and help build an enhanced customer experience.